These Terms and Conditions apply to your use of the Vidoma Care and Disability Services Pty Ltd website and any enquiries submitted through our website.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
1. About Vidoma Care
Vidoma Care and Disability Services Pty Ltd provides disability and NDIS support services. Information on this website is provided for general information purposes only and may be updated from time to time.
Use of this website does not automatically create a client, participant or service provider relationship with Vidoma Care. Any services provided by Vidoma Care may be subject to separate discussions, agreements, service bookings, NDIS requirements and applicable terms.
2. Website Information
We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all information is complete, current or free from errors.
The content on this website is general in nature and should not be considered legal, medical, financial or professional advice. You should seek advice from the appropriate professional or official organisation where needed.
For official NDIS information, please refer to the official NDIS website: https://www.ndis.gov.au
3. NDIS Information
Any NDIS-related information on this website is provided as general guidance only. Eligibility, funding and support decisions are made by the National Disability Insurance Agency, also known as the NDIA.
Vidoma Care cannot guarantee NDIS eligibility, funding approval or plan outcomes. Participants are responsible for ensuring that services requested are suitable and align with their NDIS plan and goals.
4. Service Enquiries
When you submit a contact form, phone us or email us, you agree to provide accurate and current information.
Submitting an enquiry through this website does not guarantee that Vidoma Care will be able to provide the requested service. Service availability may depend on location, staffing, participant needs, risk assessment, funding, scheduling and suitability of support.
5. Service Agreements
Where Vidoma Care agrees to provide services, a separate service agreement may be required. This agreement may outline important details such as:
- Type of support to be provided
- Service schedule
- Participant responsibilities
- Fees and payment arrangements
- Cancellation terms
- Privacy and consent
- Safety requirements
- Rights and responsibilities
If there is any inconsistency between these website Terms and Conditions and a signed service agreement, the service agreement will apply to the delivery of services.
6. Cancellations and Changes to Services
Service cancellations, changes or rescheduling may be subject to the terms of your service agreement and applicable NDIS pricing arrangements.
Participants, nominees or representatives should provide as much notice as possible if they need to cancel or change a scheduled service.
7. User Responsibilities
When using this website, you agree that you will not:
- Use the website for unlawful purposes
- Submit false, misleading or harmful information
- Attempt to interfere with the website’s security or functionality
- Upload or transmit viruses, malware or harmful code
- Copy website content without permission
- Use the website in a way that may damage Vidoma Care’s reputation or operations
8. Privacy
Your privacy is important to us. Any personal information collected through this website will be handled in accordance with our Privacy Policy.
Please read our Privacy Policy for more information about how we collect, use, store and protect your personal information.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, layout and design, is owned by or licensed to Vidoma Care unless otherwise stated.
You may view and print content from this website for personal, non-commercial use. You must not copy, reproduce, modify, distribute or use website content for commercial purposes without our written permission.
10. Third-Party Links
This website may contain links to third-party websites, including NDIS resources or other external information.
These links are provided for convenience only. Vidoma Care does not control and is not responsible for the content, privacy practices, accuracy or reliability of third-party websites.
Accessing third-party websites is at your own risk.
11. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee uninterrupted access to the website.
The website may be unavailable from time to time due to maintenance, updates, technical issues or circumstances beyond our control.
12. Limitation of Liability
To the extent permitted by law, Vidoma Care is not liable for any loss, damage, cost or expense arising from:
- Use of this website
- Reliance on information provided on this website
- Website errors or omissions
- Website downtime or technical issues
- Third-party links or external websites
- Unauthorised access or security issues beyond our reasonable control
Nothing in these Terms and Conditions excludes any rights or protections that cannot be excluded under Australian law.
13. Changes to These Terms
Vidoma Care may update these Terms and Conditions from time to time. Any changes will be published on this page.
By continuing to use the website after changes are published, you agree to the updated Terms and Conditions.
14. Governing Law
These Terms and Conditions are governed by the laws of Western Australia, Australia.
Any disputes relating to these Terms and Conditions will be handled in accordance with the laws and courts of Western Australia.